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Coronavirus (COVID-19): how we're protecting our flood warning service

What to do in a flood

4. What to do if you get a severe flood warning

A severe flood warning means there is danger to life: you must act now.

  • call 999 if you’re in immediate danger
  • follow advice from the emergency services and evacuate if you’re told to do so
  • make sure you have an emergency kit including a torch, spare batteries, mobile phone and charger, warm clothes, important numbers like your home insurance, water, food, first aid kit and any medicines and babycare items you may need
  • alert neighbours and offer help if it's safe to do so
  • avoid driving or walking through flood water: just 30cm (1 foot) of fast flowing water could move your car and even shallow moving water can knock you off your feet
  • keep your family and pets away from floodwater – it may contain heavy debris, sharp objects, open manhole covers, sewage and chemicals
  • wash your hands if you’ve been in contact with flood water which may contain toxic substances