What to do in a flood

4. What to do if you get a severe flood warning

A severe flood warning means lives are at risk: you must act now.

What you should do:

call 999 if you’re in immediate danger
act on your flood plan if you have one
make sure you have an emergency kit including a torch, spare batteries, mobile phone and charger, warm clothes, important numbers like your home insurance, water, food, first aid kit and any medicines and babycare items you may need
keep track of the weather forecast, flood warnings and water levels
use any flood protection equipment (like sandbags and air brick covers) to protect your property
move important items upstairs or to a safe place, starting with cherished items and valuables
pack a bag for a few nights away
turn off your gas, electricity and water supplies before flood water gets into your property
never touch an electrical switch if you’re standing in water
alert neighbours and offer help if it's safe to do so
evacuate your property if you’re told to do so (most evacuation centres will let you bring your pets)
avoid walking, cycling or driving through flood water – 6 inches (15cm) of fast-flowing water can sweep an adult off their feet, while 12in (30cm) can move a car
wash your hands if you’ve been in contact with flood water which may contain raw sewage

act on your business flood plan if you have one
move your staff and customers to a safe place
move stock and other valuable items upstairs or to a safe place in your building